Sales

Pied Piper’s principal customers are distributors (usually not end user businesses) and we welcome new distributors to try our products.

To trade with Pied Piper a distributor needs to meet the following criteria:

• Vehicles need to provide cold chain transport @ -20 degrees celcius
• Needs to be HACCP certified (or in the process of certification)
• Needs to be able to promote and develop the Pied Piper brand
• Needs to be able to meet Pied Piper’s credit requirements
• Needs to be able to hold/store product at -20 degrees celcius

In the case of a new distributor we are happy to visit the distributor’s premises to demonstrate the product range and offer information and assistance to sales personnel.

Pied Piper offers technical and customer service support via its customer service telephone information.  In some instances a member of our production team will visit an end user (in cooperation with the distributor) to resolve a problem.  Please contact us if you would like to distribute Pied Piper products.

Direct sales

As a general rule, Pied Piper does not deal directly with end user stores (e.g. local bakery etc). However, we are open to the manufacture and supply of product under a third party label.  Separate freight arrangements need to apply.  Please contact us to discuss your requirements further.